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Hours of Service Rules Explained: A Complete Guide for Truckers

Fri, 20 Dec 2024 00:00:00 +0000

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Introduction

Hours of Service (HOS) regulations are among the most critical compliance requirements for commercial drivers and fleet managers. These federal rules, enforced by the Department of Transportation (DOT), are designed to prevent driver fatigue and improve road safety by limiting how long drivers can operate commercial vehicles.

UCR Registration: Everything Truckers Need to Know

Wed, 18 Dec 2024 00:00:00 +0000

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Introduction

Unified Carrier Registration (UCR) is a federally mandated annual registration program for commercial motor carriers, freight forwarders, brokers, and leasing companies operating in interstate commerce. If you operate commercial vehicles across state lines, understanding UCR requirements is essential for maintaining legal operations and avoiding costly penalties.

About

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Small carriers run on grit and spreadsheets. Loads live in one file, driver pay in another, and invoices go out whenever someone finds an evening for them.

GlowTMS keeps the feel of the sheet and gives the evenings back: invoices drafted the moment a load delivers, settlements that add up, and a driver app that sends the paperwork from the dock.

We’re onboarding carriers now. Talk to us.

AI Rate Con Import

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Day one looks like your sheet

Start with the spreadsheet you already run on. GlowTMS maps it, flags anything that needs a look, and brings the rest in.

Straight from the inbox

Connect your carrier mailbox and send a rate con attachment straight to review, with no download and upload in between.

Bring your own AI key

Prefer your own AI provider? An organization can use its own key. It stays on our servers and never reaches the browser.

Careers

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We don’t have open roles posted right now.

If you want to help carriers get off spreadsheets, write to careers@glowtms.com and tell us what you’d like to work on.

Contact

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Drivers

Your carrier manages your account. For sign-in help, start with your dispatcher or carrier administrator, or see the driver app page.

Already a customer?

Sign in to the web app. Your organization administrator can resend invitations and set temporary passwords. For anything else, email support@glowtms.com.

Contact sales

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Delete your GlowTMS account

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This page is for anyone with a GlowTMS sign-in, including drivers using the GlowTMS Driver app. Your carrier created your account, so there is no delete button in the app. Instead, ask in either of these two ways:

Ask your carrier. Your dispatcher or carrier administrator can turn off your account in GlowTMS right away and pass your deletion request to us.
Email us at privacy@glowtms.com from the email address you sign in with. Use the subject line Delete my GlowTMS account, and include your name and the carrier you drive or work for.

We reply to confirm we received the request. If the request doesn’t come from your sign-in address, we may first confirm with you, or with your carrier, that it is really yours. We complete deletion within 30 days and email you when it is done.

Driver App

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What’s in the app

Loads

Your open loads and recent history, newest first.
Every stop in order, with the load’s documents and notes.
Check in and Check out at each stop. Your times keep detention honest.

Proof of delivery

Photograph the signed BOL or POD, or pick the file, and send it to the load.
The office has it right away, so the invoice can go out the same day.

Truck, fuel and expenses

See the truck you’re driving and its fuel card.
Add fuel or Add expense for tolls, lumpers, scales, parking, truck washes and repairs, with a photo or scan of the receipt if you have one. The office accepts or rejects each entry, and you can edit or withdraw it while it’s pending.

Pay

Your settlement statements, the same ones the office approves.

Location

Share my location sends one location to dispatch when you tap it. The app doesn’t track you in the background.

What the app isn’t

It isn’t an ELD and doesn’t log hours of service. There are no dispatch, invoicing or rate screens. You see a rate confirmation only if your carrier chooses to share it with you.

Driver Settlements

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Statements in the cab

Drivers read the same statement the office approved, right in the driver app. Fewer phone calls on payday.

Owner-operators and company drivers, side by side

Truck agreements set who gets paid and who carries fuel, tolls and receivable losses, truck by truck.

Corrections with a paper trail

A mistake is fixed with a linked correction and a reason, never by quietly changing what was paid.

There’s more to settlement day than fits here. Contact sales and we’ll walk you through one.

Fleet, Fuel & Compliance

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Several carriers, cleanly separated

Run more than one authority? Each carrier keeps its own fleet, numbering and records, and a driver moves between carriers only on purpose.

Expenses from the road

Drivers log fuel and expenses from the app, with a receipt photo when there is one. The office accepts or rejects each entry before it reaches a settlement.

GlowTMS keeps your dates and your fuel straight. Filing IFTA, UCR, IRP, 2290 and MCS-150 stays with you.

Invoicing & Factoring

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From POD to cash, faster

The signed POD arrives from the driver app and lands on the load. The invoice is already waiting. Approve it and it’s out the door, the same afternoon if you want.

Your factor, your rules

Factor every load, some loads or none. Each invoice follows the route set for its broker, and a rush load can go out on its own.

Collections without guesswork

See what each broker owes and what your factor has advanced, side by side, and follow recourse from the first late day to the rebill.

Loads & Dispatch

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One record for every load

Broker, stops, rate, equipment, driver and paperwork live on the load from the moment it’s booked. Mark it complete and the invoice is already drafted.

Rate cons, contract routes and Amazon Relay

Book brokered freight from a rate confirmation, run dedicated contract routes, and bring in Amazon Relay trips and payments, all in one load list.

Know what needs you

One Needs attention list shows what’s waiting on a person: missing paperwork, overdue invoices, documents about to expire.

Pricing

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Privacy Policy

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Introduction

At GlowTMS, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fleet management platform and services.

This policy applies to all users of GlowTMS, including fleet managers, drivers, dispatchers, and other authorized personnel within your organization. It also covers visitors to our website, glowtms.com.

Information We Collect

Personal Information

Account Information: Name, email address, phone number, job title, and company affiliation
Billing Information: Payment details, billing address, and tax identification numbers
Fleet Data: Vehicle information, driver details, carrier data, and operational records
Location Data: Locations a driver chooses to share from the driver app, and stop check-in and check-out times
Communication Records: Emails sent through the platform at your request, and support communications

Automatically Collected Information

Device Information: IP addresses, browser type, device identifiers, and operating system
Usage Analytics: Platform usage patterns, feature utilization, and performance metrics
Cookies and Tracking: Session data, preferences, and website interaction tracking

Compliance and Regulatory Data

DOT Information: USDOT numbers, MC numbers, and operating authority details
Driver Records: Driver details and compliance expiration dates you enter or import
Inspection Records: Vehicle inspection reports and compliance documentation
Fuel and Toll Records: Fuel purchases by state and toll transactions you import or enter

How We Use Your Information

We use the collected information for:

Security

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Your data stays yours

An organization administrator can download every record and document the organization holds, whenever they like.

Secrets stay server-side

Service keys and AI provider keys never reach the browser, and documents open only for signed-in people, never through public links.

Questions?

Email support@glowtms.com.

Sign in to GlowTMS

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Trouble signing in?

GlowTMS has no self sign-up. Your organization administrator invites you and can resend an invitation or set a temporary password; you will be asked to choose your own password before you continue.

Still stuck? Email support@glowtms.com.

Terms of Service

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Last Updated: July 2025

These Terms of Service (“Terms”) govern your use of GlowTMS, a fleet management platform provided by GlowTMS (“GlowTMS,” “we,” “us,” or “our”). By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing our platform, or using any GlowTMS services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.